Name: Vitalis Health & Beauty
Address: Park Place, Cardiff, CF10 3AT, United Kingdom
Telephone: +44 20 7946 0024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and allow us to understand how you interact with our content. At Vitalis Health & Beauty, we use cookies responsibly to enhance your experience while respecting your privacy.

Our Commitment to Your Privacy

We believe in transparency about our data practices. This Cookie Policy explains what cookies are, how we use them on our website, and the choices you have regarding cookie management. We're committed to protecting your personal information and giving you control over your data.

Types of Cookies We Use

We use different types of cookies to improve your browsing experience and provide personalized content

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality.

• Session management
• Security features
• Shopping cart operations
• Form submissions

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously. This helps us improve our site's performance and user experience.

• Page load times
• User journey tracking
• Error reporting
• Site optimization

Functional Cookies

These cookies allow the website to remember your preferences and provide enhanced, more personal features such as personalized recommendations and saved preferences.

• Language preferences
• Location settings
• Product preferences
• User interface customization

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

• Personalized advertisements
• Social media integration
• Campaign performance tracking
• Retargeting

Analytics Cookies

These cookies help us understand how users interact with our website by collecting and reporting information anonymously, helping us improve our services.

• Google Analytics integration
• User behavior analysis
• Conversion tracking
• A/B testing support

Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. These include social media buttons, payment processors, and analytics providers.

• Social media integrations
• Payment gateway cookies
• Video player cookies
• Chat widget cookies

How We Use Cookies

1

Personalizing Your Experience

We use cookies to remember your preferences and customize your browsing experience, including language settings, product recommendations, and layout preferences.

2

Improving Our Services

Analytics cookies help us understand how you use our website, allowing us to identify popular content, optimize page load times, and improve overall functionality.

3

Ensuring Security

Security cookies help protect your account and our website from unauthorized access, fraud, and other security threats by verifying user identity.

4

Marketing and Advertising

Marketing cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns across different platforms.

Cookie management interface showing user preferences

Third-Party Services

We work with trusted third-party services to enhance your experience and provide additional functionality

Google Analytics

Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. Google Analytics uses cookies to collect anonymous information about your visit.

Data collected: Page views, session duration, bounce rate, demographic information

Data retention: 26 months

Opt-out: Google Analytics Opt-out

Social Media Platforms

Social

Our website includes social media buttons and widgets that may set cookies to provide social sharing functionality and track the effectiveness of our social media campaigns.

Platforms: Facebook, Twitter, Instagram, Pinterest

Purpose: Social sharing, engagement tracking, targeted advertising

Privacy policy: Each platform has its own privacy policy

Payment Processors

Payment

When you make a purchase, our payment processors (Stripe, PayPal) may set cookies to process transactions securely and prevent fraud.

Services: Stripe, PayPal, Square

Purpose: Secure payment processing, fraud prevention

Data protection: PCI DSS compliant

Managing Your Cookie Preferences

You have control over how cookies are used on your device. You can manage your preferences through your browser settings or our cookie consent manager.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences:

• Accept all cookies
• Block all cookies
• Block third-party cookies
• Delete cookies on browser close
• Receive notifications when cookies are set

Our Cookie Manager

Use our cookie consent banner to customize your preferences:

• Accept all cookies
• Customize cookie categories
• Reject non-essential cookies
• Update preferences anytime

Browser-Specific Instructions

Google Chrome

1. Click the three dots in the top right corner
2. Select "Settings"
3. Go to "Privacy and security"
4. Click "Cookies and other site data"
5. Choose your preferred settings

Mozilla Firefox

1. Click the three lines in the top right corner
2. Select "Settings"
3. Go to "Privacy & Security"
4. Under "Cookies and Site Data", choose your preferences

Safari

1. Click "Safari" in the top menu
2. Select "Preferences"
3. Go to the "Privacy" tab
4. Choose your cookie preferences

What Happens If You Disable Cookies?

Understanding the impact of cookie restrictions on your website experience

Functional Limitations

• Shopping cart items won't be saved between visits
• You'll need to re-enter preferences each time
• Personalized recommendations won't be available
• Account login sessions won't persist
• Language settings will reset on each visit

Reduced Functionality

• Some website features may not work properly
• Third-party integrations may be limited
• Form submissions might require repeated data entry
• Site performance may be affected
• Customer support chat may not function optimally

Essential Cookies Remain Active

Even if you choose to disable non-essential cookies, essential cookies required for basic website functionality (such as security, shopping cart, and form submissions) will continue to function. This ensures you can still use our website effectively while maintaining your privacy preferences.